If it seems like you see the name FedEx everywhere, it’s because that about covers the company’s general territory.
Federal Express is one of the world’s major shipping companies, delivering, on average, a staggering 6.6 million packages every day in 2021 alone. That includes packages sent out in more than 220 countries and territories around the world.
It’s hard to imagine a humble beginning for such a behemoth company, but like most businesses, FedEx got its start at a local scale. Founded by Frederick Smith in 1971, the company originally operated out of Little Rock, Arkansas, with a focus on urgent deliveries.
Today, that empire has ballooned to include FedEx Office, specializing in office supplies and features like printing and copying, as well as FedEx Freight, FedEx Ground, and FedEx Supply Chain, a subsidiary dedicated to helping other companies implement more efficient logistical plans. The company is also a major and frequent contractor for the United States government.
Still, one unfortunate addition to the FedEx family is the number of FedEx scams concocted over the years.
When it comes to vulnerability to scams, FedEx checks a few major boxes:
As such, most FedEx delivery scams will look like messages from FedEx itself.
The most common type of FedEx scam works by mimicking FedEx directly.
FedEx scam emails and FedEx scam texts look like they’re sent from the company. The message can vary, but it will typically mention that something’s wrong with your order or expected delivery.
FedEx scam emails and FedEx scam texts will ask you to “verify” certain sensitive information, like your credit card number, or they may ask you to click a link—which could download malware on your device or steal any information you enter—to fix the “problem.”
In a FedEx check cashing scam, the company is used to make the scammer seem more legitimate. You’re sent a check or money order through the delivery service—supposedly for anything, from “winning sweepstakes,” to cover costs for participating in what’s actually a fraudulent business.
Unlike FedEx, these checks are never legitimate. They bounce and leave you holding the bag.
Scammers take advantage of unfortunate situations almost as much as they take advantage of well-known companies and brands.
With unemployment numbers high, FedEx “work from home” scams have become more frequent. Advertisements tout high wages for minimum hours, supposedly working at home on behalf of FedEx. You’ll then be directed to a “New Hire Form,” where you’ll be asked for any number of personal details a scammer can use.
Sadly, once you submit the form, the job offer disappears.
In the wake of the global pandemic, with unemployment still high and more people ordering packages than ever, scammers have been having a particular field day with FedEx scams.
Still, there are some signs to look out for to ensure you don’t fall prey to these hurtful schemes, including:
FedEx will NEVER:
If you notice these or any other signs that things are slightly “off,” proceed with caution.
The best way to beat a FedEx scam is to not participate at all, but you can also help yourself by taking some extra precautionary steps, such as:
And, in general, it’s good to listen to your gut. If something seems too good to be true, it almost always is.
Unfortunately, FedEx doesn’t offer too much in the way of direct protection against any scams involving the company.
If you receive a FedEx scam email, FedEx scam text, or any other type of fraudulent message involving the company, you can contact the FedEx fraud team at [email protected].
Otherwise, the best way to protect yourself is to remain as vigilant as possible. Keep the above tips in mind when dealing with FedEx or any other major company, especially via email or text.
If you believe you’ve been the victim of a FedEx scam, you can also:
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