Identified Scam:

Wait! That Walmart Giveaway Text May be a Scam!

Fake texts are being sent to consumers claiming a hefty sum is waiting for them on a Walmart gift card, but falling for this scam puts you at risk of identity theft.


Verified.org
Updated 24 May 2022
Wait! That Walmart Giveaway Text May be a Scam!
Identified Scam:
Key Finding

Consumers are being sent fake messages posing as Walmart to notify them of a gift card winning.


Key Risk

You risk losing your identity and/or money.

Sections on this page
  1. How the Walmart Giveaway Text Scam Works
  2. Red Flags of the Walmart Text Scam
  3. 4 Ways to Protect Yourself Against a Walmart Text Scam
  4. What to do if You’ve Fallen for a Walmart Text Scam

A Walmart giveaway text scam is going around alerting receivers that a code printed on their last receipt was chosen as a winner for a gift card. Unfortunately, this scam is meant to trick unsuspecting shoppers into giving out their personal or financial information to claim the money. Learn more about this scam and how to avoid it in the future.

How the Walmart Giveaway Text Scam Works

The Walmart text scam is pretty simple. First, you’ll get a text from the scammer posing as Walmart. The text may read something like this:

Congrats [Name]! Your code 7FV-K6S8 printed on your last receipt is among 7 we randomly picked for $1000 Walmart gift card promotion. [link: a6rzr.info/cedVCp2e3Nmk]

Unfortunately, since there is no other information, you may be tempted to click on the link to claim your Walmart gift cards or read more about the contest.

Doing so will lead to a fake website set up by the scammers to look like a genuine Walmart page. You may be asked to enter personal information to claim your gift card.

However, this is a smishing scam meant to steal your information when you click on the phishing link. Once you input your information, the scammer will be able to see this sensitive data.

What is Smishing?

Smishing is a combination of SMS texting and the practice of stealing personal or financial information through deceptive emails, otherwise known as phishing. It’s the term used when the scam involves text messages.

Smishing is meant to influence individuals in giving over their sensitive information such as passwords, login credentials or social security number (SSN).

Red Flags of the Walmart Text Scam

Though the actual contents within the SMS text message may vary, there are a few telltale signs that you can look out for to ensure you don’t fall for a Walmart text scam. Some of these red flags include:

  • Spelling or grammatical errors
  • Links that don’t take you to the official Walmart website
    • Official Amazon links in text messages may include those starting with https://www.walmart.com/
  • Winning a contest that you never signed up for
  • Requests for personal information
  • Incorrect, blurry, or outdated Walmart logos and branding
  • A sense of urgency (e.g., you must act now!)

Walmart text scam
Example of a Walmart text scam meant to trick you into giving out your personal information.

4 Ways to Protect Yourself Against a Walmart Text Scam

Use these tips to protect yourself from falling for a fake text posing as Walmart:

  • Never provide personal or banking information in response to an unsolicited text message. Walmart will never ask for this information via text, email or on a call they initiated.
  • Do not respond to any suspicious text messages, doing so can alert the scammer that you’re a good target for additional scam text messages.
  • Never blindly trust the Caller ID or phone number listed as the sender of the text. Scammers can manipulate the Caller ID to have it display a legitimate business’ name or number.
    • If you’re unsure whether the text is real or not, call Walmart’s customer service line directly at 1-800-925-6278 (1-800-WALMART) and ask about the text.
  • Don’t click on any links within your text message if you’re unsure of the sender.
    • Walmart will only send links that start with “https://www.walmart.com/;” anything else is likely leading you to a fraudulent site.

What to do if You’ve Fallen for a Walmart Text Scam

If you accidentally fell for a fake Walmart text, don’t worry, there are things you can do to protect yourself now and in the future. Here’s what you’ll want to do:

  1. Update your passwords
  2. Contact your bank
  3. Contact Walmart
  4. Report it to authorities

Update Your Password

Login to your Walmart account and change your password immediately. If you use the same password elsewhere, be sure to update it on those sites as well. Be sure to use a combination of letters, numbers and characters and avoid using common words.

If you need help creating one, there are online password generators you can use such as LastPass to get a secure and random one.

Contact Your Bank

If you think the scammers may have your financial information such as your debit card or checking account number, you’ll want to contact the bank immediately. Let them know what happened and they can issue you a new card and monitor your account for fraudulent activity.

Contact Walmart

It’s a good idea to contact Walmart and let them know that they are being targeted for a text scam or a phony website is claiming to be connected with them.

You can send an email with the link to [email protected] as well as [email protected] so that their team can work with authorities to put an end to the particular scam.

Be sure to include a copy of the text within the email and offer as much detail as you can about the scam.

Contact Details

Walmart



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Report it to the Authorities

There are a few organizations that you can contact to report fraud including the FTC and the Internet Crime Complaint Center. Make sure that you take a screenshot of the text and any website you clicked on (if applicable).

Then take these steps:

  1. Forward the message to 7726 (SPAM)
  2. Report the incident to the Internet Crime Complaint Center (IC3)
  3. Report it to the Federal Trade Commission at ftc.gov

Once you’ve finished reporting it, block the phone number on your phone and delete the message.

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