Identity theft is been on the rise, with losses totaling $712.4 billion in 2020—42% higher than in 2019. Even though the most common victims are those between the ages of 35 and 44, virtually anyone can become a victim.
Complaints about identity theft have risen faster than those regarding general fraud, as well as other consumer complaints, with a 45% increase from 2019 to 2020. In many cases, identity thieves are out for financial gain, using their targets’ information in an attempt to steal their money.
And in some cases, the thief will take someone’s identity and sell it to someone else—either as part of a package or on its own.
Identity theft is a tool criminals use to gain access to sensitive accounts or to impersonate their victims, often to make or steal money. Thieves and scammers may try to attain just enough information to enable them to take their victim’s funds or abuse their credit, or they may obtain a complete identity profile, enabling them to execute multiple types of fraud.
The first step an identity thief takes is stealing your personally identifiable information (PII). They can accomplish this in a variety of ways, including:
After the thief has obtained your information, they then use it to levy various kinds of fraud, such as accessing financial accounts, making withdrawals, or taking them over completely, as well as making purchases or opening lines of credit.
Thieves can also use personally identifiable information to file fake tax returns, acquire sensitive documents like passports or health insurance cards, or rent vehicles and steal them.
According to the non-profit organization, Identity Theft Resource Center (ITRC), there were 1,291 breaches from January to September 2021. During these attacks, criminals hope to glean as much PII as possible—and then use it to execute their plan.
A single breach can uncover thousands of identities, especially because many companies store sensitive information gathered from their clients, such as credit card or banking information, the names of relatives, and current and former addresses, phone numbers, and email addresses.
Typically, the ultimate goal of identity theft is to make money. But this isn’t always the case.
For example, sometimes thieves can steal your picture to conceal their own identity, often using your social media account.
In this type of fraud, the bad actor may go to your social media account, copy several of your pictures, and then use them as their own while opening their own account.
They can use this same tactic for the usual reason: to make a profit. For example, the thief can create an account using your name and pictures and then reach out to one of your Facebook or Instagram connections. They then pretend to be you and try to trick the person into giving them money.
There are some easily identifiable red flags that may indicate you’ve been a victim of identity theft:
One of the biggest red flags is when there’s been a data breach at the company you work for or ones you do business with, such as a retailer or credit card company, or on your personal device. Even though you may not notice any suspicious activity right away, the thief may have sold your data to another malicious actor who may be waiting for the right opportunity to defraud you.
If you’re aware of someone trying to steal your identity, you should refuse to provide them with any personal information, such as your credit card number, banking info, or social security number.
You should also avoid clicking any links in an email asking for personal information because the link could install malware on your device that can be used to steal personal information.
At times, you may suspect someone may be trying to steal your personal data over the phone or via email. Even if it seems like they’re from a legitimate company, you should double-check their validity.
For example, you can ask for the company’s phone number, call it, and ask if the caller really works for them. You can also hover over the sender’s email address with your mouse to see if it’s from a legitimate site.
The most common types of identity theft include:
David Putnam, Head of Identity and Insurance Products at NortonLifeLock, says that it's not just computers we need to be careful with. "Cell phones can be just as vulnerable—if not more—than your computer, depending on how often you use it and what you store on the device," he says.
"Many people nowadays use their cell phones as a personal computer, meaning it has significantly more data and personal information than it did 20 years ago," Putnam adds. He warns that several things can be exposed from your cell phone, including your:
If you’ve fallen victim to identity thief, there are a few steps you can take to recover from the compromise:
Taking these steps enables you to cut off the thief’s access to your money and credit. You should then check your financial statements and continue to monitor them for any suspicious activity.
If the thief has stolen money from an account or run up bills in your name, you may be able to recover your funds. Promptly contact the financial institution associated with the account they used and let them know what happened.
If the malicious actor used your identity to purchase something online, you may be able to recover your funds by contacting their customer service or fraud department directly—via phone, email, or live chat.
If you discover you’ve been a victim of identity theft, you should report it on the U.S. government’s identity theft website. Provide them with all the details you have, including communications or any suspicious activity you’ve noticed. They may be able to use the info you give them to apprehend the thief, which can make it easier for you to get your money back.
It may also be helpful to report the theft to the police. Do this sooner than later to potentially help protect yourself from further damage. Additionally, there are various organizations that you can report it to, depending on the type of account that was used.
|Type of Account||Who to Report it To|
|Phone||National Consumer Telecom and Utilities Exchange (ask for your data report)|
|Social Security Benefits||Social Security Administration|
|Student Loans (Federal)||U.S. Department of Education|
|Tax Fraud||Internal Revenue Service|
|Utility (e.g., water, electricity)||Your State's Public Utility Commission|
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