Apple

Apple In Depth

Sections on this page
  1. Common Apple Scams
  2. How to Beat Apple Scams
  3. Reporting Apple Scams

Apple Inc., formerly Apple Computer, Inc., designs, develops and sells computers, electronics, smartphones, software, tablets, and more.

In 1976, Stephen G. Wozniak partnered with Steve Jobs to create a microcomputer. Their first model, a working circuit board, was the start of Apple, but the Apple II was the first microcomputer that appealed to the average person. This discovery revolutionized the computer industry, and Apple’s revenue increased to $117 million in the 1980s—the same year the company went public. In 1984, the Macintosh, a series of personal computers featuring a graphical user interface, built-in screen, and mouse.

Apple began to struggle after Jobs left the company in 1985—when Jobs returned to the company twelve years later, Apple was almost bankrupt. Jobs turned the company around with the introduction of the iPod in 2001, the iPhone in 2007, and the iPad in 2010. In 2014, Apple earned close to $40 billion in profits. 

Contact Details

Apple


Phone: 1-800-275-2273
Website: https://www.apple.com
Contact page: https://support.apple.com/contact

Verified.org

Verified Contact Details

It's important to verify links and contact details to beat imposters.

Common Apple Scams

As a multinational technology company, Apple is not immune to scams. According to a daily financial newspaper, Apple was the most impersonated brand in phishing scams during the first quarter of 2020.

Using well-known brand names is a common tactic of cybercriminals to trick consumers into revealing personal data or opening malicious web pages. So, we’ve compiled a helpful list of past and current Apple scams to help consumers stay vigilant and avoid falling victim to Apple hackers and scammers. These include the:

Apple Phishing Scam 

Phishing is a scam where hackers trick you into divulging personal information, such as passwords and Social Security numbers. They’ll send emails, texts, and other types of messages, which appear to come from a legitimate company, like Apple.

If you receive a suspicious email from Apple, don’t click any links. These links will lead you to an Apple scam website where hackers can steal your data.

Apple ID Phishing Scam

In an Apple ID phishing scam, hackers lead you to believe your account has been locked due to suspicious activity. You must divulge personal data, such as your Apple ID and password, to unlock your account.

Example of Apple phishing email.
Look for various red flags of fake Apple emails, including the sender's email not being an official Apple email address.

Apple requires user IDs and passwords to access Apple services like the App Store, Apple Music, iCloud, iMessage, and FaceTime. Once the scammers have this information, they will be able to access all of these accounts. Your Apple ID also contains sensitive data, such as your contact, payment, and security information, which the scammers could get ahold of.

Apple iCloud Scam

The Apple iCloud scam can be hard to catch because hackers have developed a clone of Apple’s pop-up iPhone notification, asking for your iTunes store login information. If you’re unsure why the password notification has shown up on your iPhone, hit the home button. If the pop-up doesn’t come back, it was likely a scam. However, if the pop-up remains, it’s likely a legitimate password notification from Apple.

Apple App Store Scam 

Apple’s App Store has the potential to be hacked as well. You’ll always want to remain vigilant when downloading apps from this store. Scammers may replicate an image of a legitimate app and promise to provide a service in exchange for a fee.

Always check for misspellings or other errors that may signify an illegitimate app. You can also take a look at the reviews section to ensure you’re not being scammed.

Apple Support Phone Scam

You receive an automated call from a person claiming to be with Apple support. The recorded message indicates there’s been a breach in the system or suspicious activity on your iCloud account. The person says you must call back immediately at the number provided.

In most cases, the person who answers your phone call is a scammer. They’ll try to get your account information, your credit card information, or even remote access to your computer or electronic device to fix your account.

Ignore these calls and contact Apple directly. Apple doesn’t call in cases like this. Hang up and call Apple directly.

Apple Fake iMessage or SMS Text Scam

Gone are the days when we only had to worry about our email being scammed. As technology continues to evolve, hackers and scammers must get creative to trick consumers. You’re just as likely to receive a fake iMessage or a fake Apple SMS in place of the traditional email.

Example of fake Apple text message.
In this example of a fake Apple text message, the link clearly doesn't go to an official Apple or iCloud website. (Source: The Sun)

Scammers will say your Apple account has been locked due to many login attempts or something similar. Often, scammers will convey a sense of urgency by explaining severe consequences if you don’t act soon. Don’t click or reveal data.

Apple Browser Pop-Up Scam

In the Apple browser pop-up scam, you’ll likely encounter a random pop-up on your browser of choice. Often, these pop-ups will not allow you to exit without restarting the browser. The pop-up may say there’s some problem with your computer, and you must contact the Apple tech support number provided.

If you call the number, scammers will ask for remote access to your device, enabling them to steal your personal information. They may also request payment for their service. Don’t call. Just close.

Apple iTunes Gift Card Scam

The Apple iTunes gift card scam usually takes place during a phone call from a panicked person. This person claims to be from the Internal Revenue Service (IRS), a bail bond company, or a debt collection agency.

The scammer will say you need to purchase an iTunes gift card to pay off your debt. It’s unlikely that the IRS or other debt collection agencies will accept gift cards as payment. Hang up.

How to Beat Apple Scams

Apple provides helpful tips to recognize and avoid phishing scams or illegitimate support calls, which include:

  • Protect your Apple ID
  • Use two-factor authentication
  • Never share your Apple ID password
  • Learn how to identify legitimate Apple emails
  • Never use App Store, iTunes, and Apple Store Gift Cards as payment
  • Learn how to keep your Apple devices and data secure
  • Never share personal information
  • Don't follow links in suspicious emails
  • Don’t open, download or save attachments from unsolicited email

Reporting Apple Scams

If you receive a suspicious email from Apple, forward it to [email protected].

To report spam or other suspicious emails you receive in your iCloud.com, me.com, or mac.com Inbox, send them to [email protected].

If you receive a fraudulent tech support call, you can report it to the Federal Trade Commission or your local law enforcement agency.

Scams Impacting Apple

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Apple Pay Scams: How to Beat the Thieves Who Are After Your Money
5 August 2021 |

Apple Pay Scams: How to Beat the Thieves Who Are After Your Money

Apple Pay may be a convenient way to send money, but it's also become a favorite among scammers looking to make a quick buck at your expense.

Apple Gift Card Scam: Red Flags of Imposters After Your Money

Apple Gift Card Scam: Red Flags of Imposters After Your Money

Whether it's the IRS, Social Security office, or a relative, be careful with anyone asking for payment via an Apple gift card—it's likely a scam.

How Do You Beat Gift Card Scams? Never Pay Using Gift Cards

How Do You Beat Gift Card Scams? Never Pay Using Gift Cards

Beating this scam is simple—don't pay for anything using gift cards and don't give anyone you don't know or trust your gift card information.

Apple Support Scam: Beware of Callers Impersonating Apple
29 April 2021 |

Apple Support Scam: Beware of Callers Impersonating Apple

If you receive a phone call from Apple Support, it could be a scammer attempting to steal your information and access your accounts.

Beware of Fake Apple Phishing Emails: Don't Click Any Links
9 April 2021 |

Beware of Fake Apple Phishing Emails: Don't Click Any Links

If you've been notified that your Apple ID has been locked, don't click the link in the email as this could be an attempt to steal your password.

Scams in Other Categories...
Tinder Code Scam Leads to Monthly Porn Subscriptions
7 October 2021 |

Tinder Code Scam Leads to Monthly Porn Subscriptions

The Tinder safe dating scam tricks users into giving up their credit card info to verify their profiles and leads to auto-enrollment in monthly subscription-based porn sites.

The "Little Gift" is a Lie! Protect Yourself From Fake Verizon, AT&T, and T-Mobile Texts
15 October 2021 |

The "Little Gift" is a Lie! Protect Yourself From Fake Verizon, AT&T, and T-Mobile Texts

If you receive a text message from your cell phone provider containing a link to a "little gift," don't click on it—it's a scam!

Red Flags of Fake Venmo Email Scams Promising A Lot of Money

Red Flags of Fake Venmo Email Scams Promising A Lot of Money

Venmo users are noticing suspicious emails hitting their inboxes with claims of a large sum of money waiting to be transferred by a PayPal user.

Recognize Fake Bank Reps Calling to Steal Your Information
6 October 2021 |

Recognize Fake Bank Reps Calling to Steal Your Information

A call from your bank isn't always legitimate—imposters pretend to represent your bank to steal your information and money.

Vishing Scams: What They Are and How to Protect Yourself
4 October 2021 |

Vishing Scams: What They Are and How to Protect Yourself

In 2020, almost $20 billion was lost to phone scammers in the U.S. alone. With 165 million robocalls being made every day, it's hard not to be targeted.

Guides To Protect Against Computers & Technology Scams

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Fake vs. Real iPhone Charger: 6 Ways to Tell the Difference
3 June 2021 |

Fake vs. Real iPhone Charger: 6 Ways to Tell the Difference

Cheap iPhone chargers that aren't the real deal from Apple may seem like the best option, but there are risks involved for you and your iPhone.

Real vs. Fake Apple Power Adapters: 4 Signs of a Fake
3 June 2021 |

Real vs. Fake Apple Power Adapters: 4 Signs of a Fake

Apple power adapters might be more expensive than other brands you can buy, but buying the real deal can protect both your own safety and your Apple computer.

Real or Fake Apple Watch? 8 Ways to Tell the Difference
11 May 2021 |

Real or Fake Apple Watch? 8 Ways to Tell the Difference

Although a lot of work has been done to remove counterfeit Apple products from shelves and online stores, fake Apple watches are still easy to come by.

How to Beat Apple Scams and Identify Impersonators to Keep Your iPhone Safe
6 May 2021 |

How to Beat Apple Scams and Identify Impersonators to Keep Your iPhone Safe

Apple's popularity has made it a prime target for scammers worldwide, becoming the most imitated company in phishing scams in 2020.

Fake AirPods: How to Tell Real Apple AirPods from Fakes

Fake AirPods: How to Tell Real Apple AirPods from Fakes

AirPods are one of the hottest products out there, with everyone clamoring to get their hands on a pair—and scammers know it.

News About Computers & Technology Scams

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Apple Fights Back Against Counterfeiters on Social Media
18 August 2021 |

Apple Fights Back Against Counterfeiters on Social Media

Apple creates a team for the sole purpose of removing fake products from social media sites.

News in Other Categories...
N.J. Man Pleads Guilty to SIM Swapping Conspiracy Stealing Over $500k From Victims
5 October 2021 |

N.J. Man Pleads Guilty to SIM Swapping Conspiracy Stealing Over $500k From Victims

This case shows just why you need to be aware of SIM swapping and how to protect your cell phone number from criminals like this.

Student Loan Scammers Arrested After Stealing $6.1 Million
22 September 2021 |

Student Loan Scammers Arrested After Stealing $6.1 Million

After a 3-year long scam, Angela Mirabella and six others have been indicted on several charges, including grand theft.

FBI Warns Fake COVID Vaccine Cards Could Lead to Prison Time
14 September 2021 |

FBI Warns Fake COVID Vaccine Cards Could Lead to Prison Time

Taking a chance on a fake COVID-19 vaccination card seems like an easy way to get around requirements, but think again before you land yourself in prison.

Beware of this New Scam Involving A Fake Call from CBP
10 September 2021 |

Beware of this New Scam Involving A Fake Call from CBP

Sometimes it just safer not to pick up calls from unknown phone numbers.