Cash App is a mobile app that powers peer-to-peer payments, much like Venmo, PayPal, or Zelle. The app has extended its services to include banking and investing, but its primary product is sending and receiving money on the go. Cash App (formerly known as Square Cash) launched in 2013 under Square, Inc., and it's grown to over 30 million active users. Unfortunately, Cash App scams have also grown.
The app's popularity surged in 2020, driven by pandemic customer behavior and direct disbursements from the government's Coronavirus Aid, Relief, and Economic Security Act (CARES Act) stimulus payments. However, the increased user base didn't just draw in more Cash App customers; it also attracted more scammers.
Peer-to-peer payment apps make it easy to pay friends and family, but it also makes it simple for scammers to steal your money. If you use Cash App or a business requires payment via Cash App, you should be well aware of the platform's potential risks.
Our guides offer detailed step-by-step instructions to help you identify and avoid scams. We help you recognize the tell-tale signs of fraud, and we provide real-life examples so you can see what potential risks look like. Our advice helps you beat the scams. And if the scammers have already gotten you, we provide the quickest, most up-to-date steps to protect yourself and fix the issue.
Scammers use the same tried-and-true methods on a variety of channels. On Cash App, these are the primary ways scammers are tricking users:
Fake businesses and scams request payment via a peer-to-peer platform, but they never deliver the goods or services after receiving your money.
With legit Cash App giveaways happening regularly, scammers have ample opportunity to trick people into thinking they've won money. They will message you on social media telling you you have won a giveaway but must transfer a small amount of money to them to verify your account and claim your winnings.
Scammers call customers pretending to be support representatives. They initiate fake transfers or request account information to steal your money.
Scammers target support-relevant keywords that customers search for on Google (e.g., "cash app customer support"). They create fake websites, blog posts, and contact information to convince you they're an authentic site.
Scammers create fake account IDs to look like real users. Customers go to pay a friend or family member and accidentally pay a scammer who's impersonated them.
Scammers claim to be able to "flip" your money, promising to double or triple any amount you send them. Once you send them the funds, you'll never see your money again. "Cash flipping" is not a legitimate business—it's always a scam.
Cash App is well aware of these scams, and they're proactively messaging customers about how to stay safe on the app. Here are a few ways Cash App is protecting customers:
Just because scammers are exploiting people on Cash App doesn't mean you should delete the app or stop using it. By following a few best practices, you can keep your money secure while safely using the app:
If you've fallen victim to a Cash App scam or have been contacted by a scammer, you should:
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One of the most common scams found on the app, this is an attempt to steal your money by promising more in return for a small deposit—like flipping houses but for cash.
If you enter giveaways on Cash App, don't get too excited if you're told you've won—this could be a scam.
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